Returns Policy

If for any reason you are unhappy and would like to return an item, we are happy to offer you a refund up to 14 days from when you receive your goods. The product must be in new, unused or unworn condition with tags attached and in original packaging. It is our policy to return goods to the purchaser if we suspect that any product has been used or worn.

All dispatched orders will include a confirmation outlining your purchase details, our contact details and return address. Please insert the original confirmation document in the returned parcel, without this we may not be able to track your details.

Following inspection an email shall be sent confirming receipt and you will be refunded the amount due through the original method of payment, excluding original postage charge.

You should expect to see the refund in your account within 5 working days from receipt of this email; however some banks may take longer. If you have not received this money into your account after 10 working days you should contact info@coachhousedingle.com

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